Shipping Policy
Shipping Policy for Preston & Palmer
At Preston & Palmer, we are committed to providing a smooth and reliable shipping experience for our customers. Please review the following information regarding our shipping terms and conditions.
1. Shipping Locations
We currently ship within the United States.
If you have any questions regarding shipping destinations, please contact us at info@prestonandpalmer.com.
2. Processing Time
- All orders are processed within 1 to 3 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Estimated Delivery Times
Delivery times vary based on your location and selected shipping method:
- Standard Shipping: 6–12 business days
📦 We strive to meet these estimated delivery times, but delays may occur due to factors beyond our control, such as weather conditions, carrier delays, or high order volumes.
4. Shipping Costs
- Shipping costs are calculated at checkout based on your location and chosen shipping method.
- Free or discounted shipping promotions may be available at times and will be automatically applied at checkout when eligible.
5. Tracking Information
- Once your order has shipped, you will receive a confirmation email with a tracking link.
- You can track your order in real-time using this link.
6. Returns & Exchanges
If you wish to return or exchange a product, please refer to our Return Policy.
📌 Return shipping costs are the customer’s responsibility, unless otherwise stated.
7. Shipping Issues
If you experience any issues with your order or do not receive it within the expected timeframe, please contact our customer service team at info@prestonandpalmer.com.
We will do our best to resolve any concerns as quickly as possible.
✨ Thank you for shopping at Preston & Palmer! We appreciate your support and look forward to providing you with an exceptional shopping experience. ✨